{"id":1019780,"date":"2026-05-06T10:15:09","date_gmt":"2026-05-06T02:15:09","guid":{"rendered":"https:\/\/www.dottedsign.com\/blog\/?p=1019780"},"modified":"2026-05-06T11:36:42","modified_gmt":"2026-05-06T03:36:42","slug":"yonex","status":"publish","type":"post","link":"https:\/\/www.dottedsign.com\/blog\/user-story\/yonex","title":{"rendered":"YONEX Adopts DottedSign to Cut Administrative Time by 90%"},"content":{"rendered":"\n<p>Amid growing momentum around ESG initiatives and digital transformation, organizations are re-examining their internal document workflows. Paper contracts are increasingly being replaced with digital documents to prevent complex administrative processes from draining valuable team capacity. <a href=\"https:\/\/www.yonex.com.tw\/\">YONEX<\/a>, the internationally renowned sports brand, faced the need to process and return hundreds of documents each month and decided to implement eSignatures to digitize its document workflows. The shift not only significantly reduced operational costs but also freed up substantial administrative time across the organization.<\/p>\n\n\n\n<!--more-->\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.dottedsign.com\/blog\/user-story\/yonex\/#eSignature_Solves_Three_Major_Pain_Points_Cost_Efficiency_and_Tracking\" >eSignature Solves Three Major Pain Points: Cost, Efficiency, and Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.dottedsign.com\/blog\/user-story\/yonex\/#Compliance_and_Local_Support_Are_Key_Over_90_of_Dealers_Adopted_eSignatures\" >Compliance and Local Support Are Key: Over 90% of Dealers Adopted eSignatures<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.dottedsign.com\/blog\/user-story\/yonex\/#Next_Step_Advancing_Paperless_Operations_and_Unlocking_Business_Potential\" >Next Step: Advancing Paperless Operations and Unlocking Business Potential<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"eSignature_Solves_Three_Major_Pain_Points_Cost_Efficiency_and_Tracking\"><\/span>eSignature Solves Three Major Pain Points: Cost, Efficiency, and Tracking<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Before adopting eSignatures, YONEX\u2019s finance and sales teams spent a considerable amount of time each month handling sales returns, allowances, and receipt documentation.<\/p>\n\n\n\n<p>The process involved multiple manual steps: printing documents, binding them, sending them by mail, waiting for dealers to sign and return them, and finally scanning them for recordkeeping. In addition to consuming significant manpower, mailing costs alone exceeded USD 312 (NT$10K) per month. Even more challenging was the difficulty of tracking document signing progress.<\/p>\n\n\n\n<p>For example, dealers were required to complete document processing by a specified date to qualify for certain discount terms. However, paper documents were often delayed in transit, forcing internal staff to spend additional time chasing signatures and confirming document status. This created ongoing management pressure and increased operational costs.<\/p>\n\n\n\n<p>In reality, the team\u2019s time is far better spent on high-value activities such as customer relationship management, business strategy, and market expansion\u2014rather than repeatedly handling mail and tracking document progress.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.dottedsign.com?utm_source=Website&amp;utm_campaign=ClientStory&amp;utm_medium=Blog\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"205\" src=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/CTA-Blog-Banner_2_EN-1024x205.png\" alt=\"\" class=\"wp-image-1019799\" srcset=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/CTA-Blog-Banner_2_EN-1024x205.png 1024w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/CTA-Blog-Banner_2_EN-300x60.png 300w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/CTA-Blog-Banner_2_EN-768x154.png 768w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/CTA-Blog-Banner_2_EN.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Compliance_and_Local_Support_Are_Key_Over_90_of_Dealers_Adopted_eSignatures\"><\/span>Compliance and Local Support Are Key: Over 90% of Dealers Adopted eSignatures<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As a globally recognized sports equipment manufacturer, YONEX is committed to ESG sustainability. Beyond using eco-friendly materials and planning carbon footprints in its manufacturing processes, the company has also been advancing internal paperless initiatives and gradually promoting digital contract signing and archiving externally.<\/p>\n\n\n\n<p>When evaluating eSignature solutions, compliance was a top priority. All document signing needed to comply with Taiwan\u2019s Electronic Signature Act. Developing an in-house system would have required significant investment in compliance and verification processes.<\/p>\n\n\n\n<p>Instead, YONEX implemented DottedSign through <a href=\"https:\/\/www.fujifilm.com\/fbtw\/zh-tw\">FUJIFILM Business Innovation<\/a>, gaining access to local support that aligns with the practical needs of Taiwanese enterprises and their dealer networks. Each signed document includes a complete audit trail, ensuring that all signing activities are traceable, legally binding, and securely archived.<\/p>\n\n\n\n<p>Working closely with its dealers, YONEX has successfully driven the adoption of eSignatures across its network. <strong>To date, nearly 90% of dealers have adopted eSignatures, and 80% of documents are completed within three days.<\/strong><\/p>\n\n\n\n<p>Previously, staff had to manually stamp documents, send them via mail, scan returned paperwork, and verify records. Handling paper documents required more than 20 hours per month. <strong>After fully digitizing the process, the same tasks now take approximately two hours, reducing administrative workload by 90%<\/strong>.<\/p>\n\n\n\n<p>With automated tracking and archiving, employees no longer need to manually monitor document status, significantly easing management pressure and lowering personnel costs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Next_Step_Advancing_Paperless_Operations_and_Unlocking_Business_Potential\"><\/span>Next Step: Advancing Paperless Operations and Unlocking Business Potential<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>With the support of FUJIFILM Business Innovation, YONEX has transformed a high-cost, low-efficiency paper-based process into a fast, compliant, and fully traceable digital workflow through DottedSign.<\/p>\n\n\n\n<p>Looking ahead, YONEX plans to expand eSignature adoption to additional use cases, including recruitment documents, employee paperwork, dealer contracts, and athlete sponsorship agreements. These initiatives will further integrate paperless operations into daily business practices while advancing the company\u2019s ESG sustainability strategy.<\/p>\n\n\n\n<p><strong>YONEX\u2019s success story highlights the strategic value of digital transformation. eSignature solutions are not merely software tools\u2014they function as a critical component of operational collaboration.<\/strong> By eliminating repetitive administrative tasks, they free employees to focus on higher-value work such as strengthening customer relationships, developing business strategies, and expanding market opportunities.<\/p>\n\n\n\n<p>If your organization is also managing a large volume of documents or looking to streamline administrative workflows, DottedSign\u2019s eSignature solution can help optimize operations and significantly improve cost efficiency.<\/p>\n\n\n\n<p>\ud83d\udc49 Claim your free trial now and let DottedSign help you implement efficient, compliant, and sustainable document processes to create a competitive advantage! <a href=\"https:\/\/explore.dottedsign.com\/esg-sustainability?utm_source=Website&amp;utm_campaign=ClientStory&amp;utm_medium=Blog\">Click here to quickly calculate<\/a> the operating costs you can save through digitization.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/explore.dottedsign.com\/esg-sustainability?utm_source=Website&amp;utm_campaign=ClientStory&amp;utm_medium=Blog\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"347\" src=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/Blog-CTA-banner_2026.01.28-1024x347.png\" alt=\"\" class=\"wp-image-1019807\" srcset=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/Blog-CTA-banner_2026.01.28-1024x347.png 1024w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/Blog-CTA-banner_2026.01.28-300x102.png 300w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/Blog-CTA-banner_2026.01.28-768x260.png 768w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/Blog-CTA-banner_2026.01.28-1536x520.png 1536w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2026\/05\/Blog-CTA-banner_2026.01.28.png 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><em><small class=\"liquid_blocks_format_small\">*This case study is intended solely to describe the use of the &#8220;DottedSign&#8221; service by Yonex Co., Ltd. It does not constitute a recommendation, endorsement, or guarantee of the products or services of Kdan Mobile Software Ltd. by Yonex Co., Ltd., its parent company &#8220;Yonex Co., Ltd. (Japan),&#8221; or any of its affiliates.<\/small><\/em><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amid growing momentum around ESG initiatives and digital transformation, organizations are re-examining their internal document workflows. Paper contracts are increasingly being replaced with digital documents<\/p>\n","protected":false},"author":1,"featured_media":1019829,"comment_status":"closed","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tags":[40,11,12,84,27],"class_list":["post-1019780","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user-story","tag-digital-signature","tag-dottedsign","tag-e-signature","tag-electronic-signature","tag-workplace-mobility"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YONEX Adopts eSignature to Cut Administrative Time by 90% | DottedSign<\/title>\n<meta name=\"description\" content=\"Discover how internationally renowned sports brand YONEX digitized its document processes with eSignatures. 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