{"id":436465,"date":"2024-03-18T09:00:00","date_gmt":"2024-03-18T01:00:00","guid":{"rendered":"https:\/\/www.dottedsign.com\/blog\/?p=436465"},"modified":"2026-03-26T14:45:47","modified_gmt":"2026-03-26T06:45:47","slug":"case-study-life-assist","status":"publish","type":"post","link":"https:\/\/www.dottedsign.com\/blog\/user-story\/case-study-life-assist","title":{"rendered":"With eSignatures, Life Assist Reduces On-Site Hassles and Boosts Work Efficiency"},"content":{"rendered":"\n

Life Assist<\/a>, based in Tokyo, Japan, has been providing professional cleaning and housekeeping services often referred to as “tidying up” since its establishment in 2021. Their core offering encompasses comprehensive house cleaning services, including cleaning “so-called\u201d hoarder houses, cleaning and preparing houses before they are listed for sale, making arrangements before one\u2019s death, and handling belongings of the deceased. Life Assist also operates a light cargo business, thus, they need to frequently sign contracts with house owners and individual drivers. While their main customers are individuals, Life Assist also deals with corporate customers.<\/p>\n\n\n\n

The DottedSign team had the opportunity to talk with Sato-san, from the General Affairs Department of Life Assist, about their digitization journey, their decision to adopt DottedSign as part of this journey, and the impact of this implementation. <\/p>\n\n\n\n

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Summary<\/strong><\/h3>\n\n\n\n
Challenges we were faced with before implementing DottedSign<\/strong><\/td>1. We require a considerable amount of equipment and supplies to be brought to a job site. In addition, we used to have to bring paper-based contracts and documents along for sign-off, which became a burden for workers. 
2. Utilizing paper-based documents and contracts requires stamp duties.
3. The process of exchanging paper-based contracts became increasingly burdensome.<\/td><\/tr>
Effects of adopting DottedSign<\/strong><\/td>1. Saved on stamp duties: more than 10,000 Yen (approximately US$70) per month.
2. Transformed 50-60 paper-based documents per month into a fully digital process. This transition enabled us to realize complete operational efficiency.
3.  DottedSign streamlines the process of signing and exchanging contracts, eliminating the hassle and inconvenience associated with traditional paper-based method.<\/td><\/tr>
Documents digitized with DottedSign<\/strong><\/td>Employment contracts, receipts, basic contracts, consent forms.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

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