{"id":852,"date":"2021-08-16T07:06:13","date_gmt":"2021-08-15T23:06:13","guid":{"rendered":"https:\/\/www.dottedsign.com\/blog\/?p=852"},"modified":"2023-11-30T16:49:58","modified_gmt":"2023-11-30T08:49:58","slug":"b2b-sales","status":"publish","type":"post","link":"https:\/\/www.dottedsign.com\/blog\/product\/b2b-sales","title":{"rendered":"It\u2019s Time To Start Digitization of B2B Sales and Lead Generation"},"content":{"rendered":"\n<p><span lang=\"en-CA\"><a href=\"https:\/\/www.sortlist.co.uk\/blog\/2021-sortlist-report-digital-industries-locations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digitization<\/a> has fundamentally changed much of the <a href=\"https:\/\/convertsquad.com\/blog\/ecommerce-conversion-funnel\/\" target=\"_blank\" rel=\"noreferrer noopener\">consumer sales<\/a> sector this past year, yet one crucial function remains relatively untouched\u2014<a href=\"https:\/\/sendpulse.com\/support\/glossary\/lead-generation\" target=\"_blank\" rel=\"noreferrer noopener\">lead generation<\/a> and business-to-business sales. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">While it\u2019s not too late to start, the urgency of accelerating digital adoption into the <a href=\"https:\/\/www.sender.net\/b2b-sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">B2B sales<\/a> process has surged alongside the changing demographics of key corporate clients. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">Across almost every sector, the majority of decision-makers on the procurement side are now the first generation of digital natives\u2014millennials. Their buying journey begins not with a <a href=\"https:\/\/www.trywingman.com\/blog-posts\/conversation-intelligence-why-sales-teams-needs-more-than-call-recordings\" target=\"_blank\" rel=\"noopener\">sales call<\/a> but with a Google search. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">Videos play a significant role in <a href=\"https:\/\/www.clicdata.com\/blog\/12-lead-generation-metrics-for-saas\/\" target=\"_blank\" rel=\"noreferrer noopener\">lead generation<\/a> &amp; <a href=\"https:\/\/invideo.io\/make\/online-video-editor\/\" target=\"_blank\" rel=\"noopener\">video editing<\/a> is also easy nowadays. Creating an online <a href=\"https:\/\/www.veedyou.com\/product-demo-video\/\" target=\"_blank\" rel=\"noopener\">product demo video<\/a>, for instance, might further them in the <a href=\"https:\/\/snov.io\/glossary\/sales-funnel\/\" target=\"_blank\" rel=\"noreferrer noopener\">sales funnel<\/a>, and they\u2019re likely to make their purchase decision in real-time solely based on the compelling content on your digital channels. To keep the visitor interested you should use diverse types of content, such as newsletters, <a href=\"https:\/\/podcastle.ai\/blog\/audio-chat-online-podcast-or-radio\/\" target=\"_blank\" rel=\"noreferrer noopener\">online podcasts<\/a>, <a href=\"https:\/\/www.ometrics.com\/blog\/how-do-chatbots-qualify-leads-for-b2b-sites-nurturing-leads-with-leadbot\/\" target=\"_blank\" rel=\"noreferrer noopener\">or a B2B chatbot<\/a>.<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span lang=\"en-CA\"><strong><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.lead-innovation.com\/english-blog\/digitization-changes-business-models\" target=\"_blank\" rel=\"noopener\">Studies<\/a><\/span><\/strong> have shown that as much as 57% of B2B purchases would have been completed before the decision-maker even gets in touch with a sales rep.<\/span><\/p>\n<\/blockquote>\n\n\n\n<p><span lang=\"en-CA\">Increasingly, the typical B2B buyer is telling us that they would vastly prefer the buying process to be conducted online due to its convenience. Due to the increase of digital nomads, <a href=\"https:\/\/www.hostinger.com\/tutorials\/how-to-start-an-online-business\" target=\"_blank\" rel=\"noreferrer noopener\">commencing an online service business<\/a> is one of the best decisions startups can ever make. That\u2019s why integrating <a href=\"https:\/\/www.themediaant.com\/digital\" target=\"_blank\" rel=\"noopener\">digital tools<\/a> and processes into current sales cycles can have an outsized impact on the effectiveness of <a href=\"https:\/\/litextension.com\/ecommerce-trends-2022-best-platforms.html\" target=\"_blank\" rel=\"noreferrer noopener\">business development<\/a> and sales forces, radically <a href=\"https:\/\/themyndset.com\/b2b-sales-funnel\/\" target=\"_blank\" rel=\"noreferrer noopener\">optimizing the sales pipeline<\/a>.<\/span><\/p>\n\n\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span lang=\"en-CA\">Benefits of B2B Sales Digitization<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"480\" src=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/08\/img-solution-sales-2-1-Copy.png\" alt=\"B2B sales digitization\" class=\"wp-image-865\" srcset=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/08\/img-solution-sales-2-1-Copy.png 560w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/08\/img-solution-sales-2-1-Copy-300x257.png 300w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">Image: <a href=\"https:\/\/www.dottedsign.com\/solutions\/sales\" target=\"_blank\" rel=\"noopener\">DottedSign fits in the sales deal flow to shorten the signing journey.<\/a><\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">There\u2019s no time like the present. According to <span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/www.mckinsey.com\/~\/media\/mckinsey\/business%20functions\/mckinsey%20digital\/our%20insights\/how%20six%20companies%20are%20using%20technology%20and%20data%20to%20transform%20themselves\/the-next-normal-the-recovery-will-be-digital.pdf\" target=\"_blank\" rel=\"noopener\">McKinsey<\/a><\/strong><\/span>, the digitization of B2B can be just as disruptive as that of B2C or value chains. Digital channels\u2014versus in-person sales meetings\u2014are becoming a key component of B2B transactions, particularly among these millennial decision-makers. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">Business owners who incorporate digital sales channels into their <a href=\"https:\/\/playplay.com\/blog\/youtube-b2b-marketing-best-practices\/\" target=\"_blank\" rel=\"noreferrer noopener\">B2B sales<\/a> cycle tend to increase customer face time, increase engagement, and turn more leads into sales.<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">The key advantages of digitizing these processes include increased sales opportunities, as well as the realization of work process efficiencies. Apart from that, <a href=\"https:\/\/napoleoncat.com\/blog\/marketing-automation-statistics\/\" target=\"_blank\" rel=\"noopener\">marketing automation statistics<\/a> come to prove that digitization with wise solutions positively affects conversions and ensure more sales. Over half of a typical sales team\u2019s time is now tied up with internal and administrative sales roles\u2014digitization can help minimize this busy work and lend more time to closing deals. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">It can also <a href=\"https:\/\/promorepublic.com\/en\/blog\/positive-review-response-examples\/\" target=\"_blank\" rel=\"noopener\">boost sales performance<\/a> by opening up new sales channels as well as introducing tools that <a href=\"https:\/\/www.cloudtalk.io\/blog\/tips-from-15-pros-how-to-increase-sales-team-collaboration-and-productivity\" target=\"_blank\" rel=\"noopener\">enhance productivity of sales team<\/a> and enable advanced analytics.<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">Digitization (as well as digital recovery from the pandemic) can take a wide range of forms. Switching to digital interactions between potential customers and <a href=\"https:\/\/virtocommerce.com\/solutions\/marketplace\" target=\"_blank\" rel=\"noopener\">B2B marketplace<\/a> sales teams\u2014rather than going through traditional channels\u2014can be a big first step in your sales strategy, complementing the switch over to paperless documentation. Companies are trying different approaches from integrating an <a href=\"https:\/\/getvoip.com\/ivr-systems\/\" target=\"_blank\" rel=\"noreferrer noopener\">IVR system<\/a> and cloud communication, in order to pay more attention to customer needs in a more supportive way. Even when it comes to, for example, providing coupon codes, several digital methods and platforms can be implemented. To track, analyze, and retarget your customers, sales and marketers tend to create tracking URL and dynamic QR codes.<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">For instance, a paperless trail of transactions can be verified quickly and securely through smart contracts. Businesses can also keep the sales process <a href=\"https:\/\/www.smartkarrot.com\/resources\/blog\/customer-service-trends\/\" target=\"_blank\" rel=\"noreferrer noopener\">simple for customer service<\/a> by maintaining all <a href=\"https:\/\/www.nitdit.com\/best-crm-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer relationship management (CRM)<\/a> information securely and conveniently from a single access point, rather than across multiple channels. <\/span><a href=\"https:\/\/getvoip.com\/call-center-software\/\" target=\"_blank\" rel=\"noopener\">Call center systems<\/a> integration would be a good option in a more personalized touch with customers as well.<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-776 size-full\" src=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN.png\" alt=\"Cyberbiz e-sign flow\" width=\"1601\" height=\"901\" srcset=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN.png 1601w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN-300x169.png 300w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN-1024x576.png 1024w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN-768x432.png 768w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN-1536x864.png 1536w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN-1080x608.png 1080w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN-805x452.png 805w, https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/07\/Cyberbiz-Signing-Flow_EN-1090x613.png 1090w\" sizes=\"auto, (max-width: 1601px) 100vw, 1601px\" \/><span style=\"font-weight: 400;\">Image: <\/span><a href=\"https:\/\/www.dottedsign.com\/blog\/user-story\/client-story-cyberbiz\" target=\"_blank\" rel=\"noopener\">Cyberbiz Saves 16x Manpower on the Signature Process<\/a><\/p>\n\n\n\n<p><span lang=\"en-CA\">Other impactful areas of the digitization of <a href=\"https:\/\/acowebs.com\/woocommerce-b2b-ecommerce-website\/\" target=\"_blank\" rel=\"noreferrer noopener\">B2B sales<\/a> include guided <a href=\"https:\/\/mydukaan.io\/blog\/how-to-sell-products-online\/\" target=\"_blank\" rel=\"noreferrer noopener\">selling online<\/a>, which automatically serves up relevant content about the customers to the right sales reps when they need it. This helps to dramatically increase the value of <a href=\"https:\/\/groupboss.io\/blog\/high-impact-lead-magnet-examples-for-small-businesses\/\" target=\"_blank\" rel=\"noopener\">qualified leads<\/a> and increase hit rates. When it comes to content, it&#8217;s also important to choose the right CMS such as WordPress, <a href=\"https:\/\/www.hostinger.com\/tutorials\/speed-up-wordpress\" target=\"_blank\" rel=\"noopener\">speed up WordPress<\/a> later, and focus on other SEO-related things. Another way is <a href=\"https:\/\/hexowatch.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">monitoring pages<\/a> and making the appropriate improvements to keep your visitors coming back.<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">Meanwhile, digitized up-selling or cross-selling, where individual consumer usage is digitally monitored to assess their potential purchase decisions, can maximize the value of customers. Revolutionary <span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/www.ibm.com\/blogs\/nordic-msp\/six-ways-use-data-science-drive-cross-sell-upsell-activity\/\" target=\"_blank\" rel=\"noopener\">data science <\/a><\/strong><\/span>tools can also support this effort with sales models, <a href=\"https:\/\/www.g2.com\/categories\/data-visualization#learn-more\" target=\"_blank\" rel=\"noopener\">data mining<\/a>, and deep learning systems now available on the market.<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">Some of these changes might take time, but low-hanging fruit such as <span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/www.dottedsign.com\/blog\/product\/create-electronic-signature\" target=\"_blank\" rel=\"noopener\">e-signatures<\/a><\/strong><\/span> can be adopted almost immediately. E-signatures attractiveness lies in their potential to transform business practices across a range of functions. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">B2B transactions can be a logistical challenge even at the best of times, relying on the coordination of multiple signatories and reams of documents. In contrast to the traditional \u201cwet\u201d signature, e-signatures don\u2019t just serve as a form of ID, they\u2019re also actually a tool for enhancing the security of digital interactions. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">All these need to be handled systematically and securely, which can lead to cumbersome paperwork.<\/span><\/p>\n\n\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span lang=\"en-CA\">E-Signatures As Game-Changers<\/span><\/h2>\n\n\n\n<p><span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/www.dottedsign.com\/\" target=\"_blank\" rel=\"noopener\">E-signatures<\/a><\/strong><\/span> can be integrated into a system that simplifies this process\u2014where records of terms, signatories, email addresses, and other details are verified and stored securely online. This essentially fulfills the function of having a digital notary.<\/p>\n\n\n\n<p><span lang=\"en-CA\">There are some issues to keep in mind, however. The Electronic Signature &amp; Records Association <span style=\"color: #3366ff;\"><strong>lists<\/strong><\/span> three key concerns that should be addressed before these systems can be implemented more widely: security, availability, and ease of use. <\/span><\/p>\n\n\n\n<p><a name=\"_ttlyeksyakbg\"><\/a><span lang=\"en-CA\">Business owners should also confirm the legal framework for such signatures in the markets in which they operate, although e-signatures have increasingly been accepted in an increasing number of jurisdictions worldwide. Fortunately, B2B sellers can easily reference various <span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/www.cliffordchance.com\/content\/dam\/cliffordchance\/briefings\/2020\/03\/coronavirus-electronic-signatures-when-can-these-be-used-a-global-perspective.pdf\" target=\"_blank\" rel=\"noopener\">guides<\/a><\/strong><\/span> that offer primers on the legality of e-signatures across leading global markets. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">B2B sales professionals will need professional support when they\u2019re ready to get started. Businesses should look for trusted partners who can help them navigate the relevant regulations while ensuring that implementation aligns with existing and even future business needs. They should also focus on <a href=\"https:\/\/bulk.ly\/local-online-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">effective marketing campaigns<\/a>, including proper <a href=\"https:\/\/www.hopperhq.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">social media management<\/a>, PR, and branding. With the help of proper business tools, including e-signature, and CRM system, customers are more inclined to resonate with the brand.<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">But it\u2019s not a one-size-fits-all situation. Businesses tend to adopt e-signatures in one of two ways:<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">1. B2B sales teams could start by simply signing up for an out-of-the-box e-signature solution (no integration required). The advantage is that it tends to have a lower threshold for <a href=\"https:\/\/www.hrcloud.com\/blog\/onboarding-best-practices-the-4-cs\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding<\/a> B2B sales reps, due to the self-service nature of the journey, and can work with smaller businesses without an established sales system in place yet.<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\">2. Larger companies might opt for a more comprehensive B2B purchase system integration. Internal stakeholders would work closely with the experts from the e-sign solutions provider to gradually migrate the company\u2019s legacy systems and ensure a deeper level of digital integration.<\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\"><span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/www.dottedsign.com\/\" target=\"_blank\" rel=\"noopener\">DottedSign<\/a><\/strong><\/span>, which offers solutions to both scenarios, is an electronic signature service provider that features automated document management and tracking. As it enables the quick delivery of contracts while boasting a smart filing system, it\u2019s an ideal solution for today\u2019s typical B2B deals. <\/span><\/p>\n\n\n\n<p><span lang=\"en-CA\"><a href=\"https:\/\/chisellabs.com\/glossary\/what-is-stakeholder\/\" target=\"_blank\" rel=\"noopener\">Key stakeholders<\/a> and your new, modern buyers are ready for the future of sales. Give them the sense of security and convenience that corporate buyers are beginning to expect, and in turn supercharge the <a href=\"https:\/\/templatic.com\/wp\/how-to-create-a-directory-website-using-wordpress\/\" target=\"_blank\" rel=\"noopener\">digitization of B2B sales<\/a> in your business.<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dottedsign.com\/blog\/wp-content\/uploads\/2021\/08\/Men-stand-and-shake-hands-e1681952997208-1024x683.png\" alt=\"Sales success\" class=\"wp-image-860\" width=\"722\" height=\"481\"\/><\/figure>\n<\/div>\n\n\n<p><span lang=\"en-CA\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>B2B Sales organizations can benefit greatly from digitization. It\u2019s never too late. Read on, and we\u2019ll give you our take on why the best time to get started is now.<\/p>\n","protected":false},"author":1,"featured_media":864,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[138],"tags":[141,142,78,40,11,143],"class_list":["post-852","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product","tag-b2b-sales","tag-business-development","tag-create-e-signature","tag-digital-signature","tag-dottedsign","tag-lead-generation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>It\u2019s Time To Start Digitization of B2B Sales and Lead Generation | The Blog<\/title>\n<meta name=\"description\" content=\"B2B Sales organizations can benefit greatly from digitization. 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