Field Approvals Shouldn't Stall the Next Dispatch
Capture work order approvals, service reports, and customer signoff on any device — from dispatch to completion. DottedSign connects technicians, supervisors, customers, and the office in one mobile-first workflow, so jobs close faster and nothing gets stuck waiting on paperwork.
Manual Approval Handoffs Are Slowing Down Every Job
Work orders and service reports sit waiting for approval between the technician, the supervisor, and the office.
No visibility into where a job stands in the approval chain, so nothing gets escalated until it's already late.
Customer signoff gets delayed or lost when it depends on a paper form sitting at the job site.
Dispatch and completion data stay disconnected from office systems until someone re-enters it by hand.
Every crew handles approvals a little differently, so there's no consistent record across technicians.
Billing and invoicing stall because approved work orders take days to make it back to the office.
Built for How Field Service Teams Actually Approve Work
From the job site to the back office, every approval step is faster, trackable, and legally binding.
Capture Approvals On-Site
Technicians and customers sign work orders and service reports directly from a phone or tablet, on-site, without waiting to get back to the office.
Automated Approval Routing
Set the routing sequence once — DottedSign sends each work order to the right supervisor, customer, or office approver automatically, in order.
Real-Time Job Status Visibility
See exactly which jobs are pending, approved, or stuck in review, so dispatch and the office always know where every work order stands.
Works With Your Existing Forms
Upload your current work order and service report templates as-is — no reformatting required to start collecting approvals digitally.
Audit-Ready Records
Every approval is time-stamped and tamper-evident, giving you a complete record for compliance, billing disputes, or customer questions.
Automatic Reminders
DottedSign automatically reminds approvers who haven't signed off yet, keeping work orders from stalling in someone's inbox.
See the Dispatch-to-Completion Workflow in Action
Step 1
1. Complete
Step 2
2. Sign Off
Step 3
3. Review
Step 4
4. Approve & Bill
Built for Every Field Service Approval
Work Orders
Traditional Dispatch Process vs. DottedSign
See how digital work order approvals compare to paper-based dispatch for field service teams.
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Frequently Asked Questions
Can technicians approve and sign work orders directly from the field?
Yes. DottedSign works fully on phones and tablets, so technicians can complete and sign work orders and service reports on-site, without waiting to get back to a computer.
How does customer signoff work on-site?
Once a technician marks a work order complete, the customer reviews and signs directly on the technician's device before the crew leaves, capturing signoff in the moment instead of on a paper form.
What kinds of field service documents can we move to DottedSign?
Work orders, service reports, maintenance approvals, inspection records, and contractor documentation can all be routed and signed through DottedSign.
Can a work order route through multiple approvers automatically?
Yes. You can set a defined routing sequence — technician, then customer, then supervisor or office — so each work order moves to the next approver automatically without manual follow-up.
Does DottedSign provide an audit trail for compliance or billing disputes?
Yes. Every signature is time-stamped and tamper-evident, giving you a complete record of who approved what and when for every job.
How quickly can our team start using DottedSign for dispatch approvals?
Most field service teams can upload their existing work order and service report templates and start routing approvals within days, with no custom development required.
Do our existing work order and service report forms work with DottedSign?
Yes. You can upload your current PDF forms and templates directly, with no reformatting required, and add signature, date, and approval fields exactly where you need them.
Do customers or contractors need a DottedSign account to sign?
No. Customers and contractors you invite can review and sign a work order or service report without creating a DottedSign account, so there's no extra setup on their end.
Can DottedSign connect to the dispatch or billing systems we already use?
DottedSign supports API integration so you can connect approval workflows with your existing dispatch, field service management, or billing systems, reducing duplicate data entry.
Does this work for multiple technicians or crews across different job sites?
Yes. Every technician and crew uses the same mobile approval workflow, so you get one consistent, trackable process across every job site, no matter how many crews are in the field.
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